Privacy Policy

ANDREAS STIHL AG & Co. KG, Badstraße 115, D – 71336 Waiblingen (hereinafter “STIHL” or “we”) is glad you are visiting our websites and are interested in our company and products. For us, data protection is not mere lip service and for that reason we take the protection of your personal data very seriously. We handle your data with the utmost care and confidentiality and use it only within the confines of the applicable data protection provisions and of the General Data Protection Regulation (“GDPR”) in particular.

Responsibility for processing personal data

STIHL bears responsibility for lawfully processing your data.

Processing usage data

When you visit our websites we store the name of your internet service provider, the website from which you visit us, those of our websites that you visit, the date and duration of your visit and information on the device (brand, model, operating system) and web browser you have used. We also collect your IP address, the last four places of which are however anonymised.
We process this usage data to facilitate your access to our services in technical terms (e.g. to adjust our services to the terminal device you are using), and to recognize and stop any misuse. We also use usage data in anonymised form for statistical purposes and to improve our website. The legal foundation for processing personal usage data is Article 6(1) first subparagraph (f) GDPR.

Use of first party cookies

We use what are known as cookies on various pages to make visiting out websites attractive and to facilitate the use of certain functions. Cookies are small text files that are stored on your terminal device. Some of the cookies we use are deleted at the end of the browser session, i.e. once the browser is closed (termed session cookies). Other cookies remain on your terminal device, allowing us or our partners to recognise your browser on your next visit (termed long-term cookies). Cookies cannot be used to provide access to other files on your computer or to determine your email address. The legal foundation for processing personal data by using cookies is Article 6(1) first subparagraph (f) GDPR.

Cookies are stored on your terminal device and you have full control over their use. You may deactivate or restrict the transmission of cookies by changing the settings of the web browser. Cookies that are already stored may be deleted at any time. This may also be done by automated means. Should cookies be deactivated for our websites, you may possibly not be able to use all of the functions on the websites to the full extent.

Protection of personal data

ANDREAS STIHL AG & Co. KG uses technical and organizational measures to protect your data against accidental modification, loss, unauthorized access or unauthorized disclosure.

Website analysis using Google Analytics

This website uses Google Analytics, a website analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called cookies, i.e. text files saved to your computer and used to facilitate an analysis of the way you use the website. The information generated by the cookie about your use of the website is usually transmitted to and stored by Google on servers in the USA.

If IP anonymization is activated on this website, your IP address will be truncated within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. IP anonymization has been enabled on this website. This means that Google will truncate your IP address within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.

Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and Internet use.

The IP address transmitted by your browser within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website.

You can prevent the collection of data generated by the cookie about your use of the website (including your IP address) and its processing by Google by downloading and installing the browser plug-in provided at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You can find more detailed information on the Terms of Use and Privacy Policy at https://www.google.com/analytics/terms/gb.html or at https://support.google.com/analytics/answer/6004245?hl=en.

Your rights

You have a right to be informed of personal data processed by STIHL and, where the relevant statutory requirements are met, a right to rectification, erasure and restriction of processing. You also have the right to receive the personal data provided by you in a structured, common and machine-readable format. This includes the right to transfer such data to a different data controller. So far as such is technically possible, you may also request that STIHL transfers the personal data directly to the other data controller.

To exercise the aforementioned rights and in the event of queries and complaints relating to the use of your personal data you may approach the data protection officer of STIHL:

Contact Data Protection Officer

ANDREAS STIHL AG & Co. KG
Data Protection Officer
Badstraße 115
D – 71336 Waiblingen
E-mail: datenschutz@stihl.de

You also have the right to approach the responsible data protection commissioner with a complaint.

Data Privacy Statement as at: May 2018